Terms & Conditions
Terms & Conditions – Eleanor Brighton
This website is operated by Eleanor Brighton.
Throughout the site, the terms “we,” “us,” and “our” refer to Eleanor Brighton.
Eleanor Brighton offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
General Use of the Site
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service,” “Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms.
Article 1 – Definitions
Withdrawal Period: The timeframe during which the consumer may exercise the right of withdrawal.
Consumer: A natural person acting outside the scope of a profession or business.
Business: A natural or legal person offering products and/or services remotely.
Distance Contract: A contract concluded using remote means of communication.
Article 2 – Company Identity
Company Name: Eleanor Brighton
Address: [Your Business Address]
Email: support@eleanorbrighton.com
Article 3 – Applicability
These Terms and Conditions apply to every offer made by Eleanor Brighton and to every distance contract and order concluded between Eleanor Brighton and the consumer.
Article 4 – The Offer
The offer includes a complete and accurate description of the products and/or services offered.
Product images are intended to represent products as accurately as possible. However, colors and appearance may vary slightly depending on screen settings.
Obvious errors, mistakes, or inaccuracies in the offer are not binding on Eleanor Brighton.
Article 5 – The Contract
The contract is concluded when the consumer accepts the offer and fulfills the conditions specified therein.
Article 6 – Right of Withdrawal
The consumer has the right to withdraw from the contract within 14 days after receiving the product, unless otherwise stated by applicable law or specific product exclusions.
Article 7 – Costs in Case of Withdrawal
Return shipping costs are the responsibility of the consumer unless otherwise agreed in writing.
Article 8 – Exclusion of the Right of Withdrawal
The right of withdrawal may be excluded for:
- Custom-made or personalized products
- Hygiene-sensitive products with broken seals
- Products that cannot be returned due to health protection or hygiene reasons
Article 9 – Pricing
All prices displayed on the website include applicable VAT unless otherwise stated.
Article 10 – Delivery
Orders will generally be delivered within 30 days unless a different delivery period has been agreed upon.
Article 11 – Complaints
Complaints regarding products or services must be reported within 7 days after delivery.
Complaints can be submitted by contacting our customer support team at:
Article 12 – Contact Information
If you have any questions regarding these Terms & Conditions, please contact us at:
